Política de privacidad
Last updated: [date]
This policy explains what information we collect when you interact with S2K — whether through our store at s2kworldwide.com or our Instagram account — and how we use, store, and protect it.
INFORMATION WE COLLECT
- Information you give us directly via Instagram DM or email when placing an order: name, shipping address, phone number, email, and proof of payment.
- Payment information: since payment is made manually (Pago Móvil, Zelle, Binance/USDT, or another method agreed with you directly), S2K only receives the proof or confirmation of the transaction — we never process or store credit/debit card data.
- Technical store information: IP address, browser type, and pages visited, collected automatically via cookies if you browse our catalog on Shopify.
- Instagram information: messages you send us via DM are also subject to Meta/Instagram's privacy policy, which we don't control.
WHAT WE USE YOUR INFORMATION FOR
- Confirming, producing, and shipping your order.
- Communicating with you about the status of your purchase.
- Sending you updates about upcoming drops, only if you gave explicit consent (for example, by joining a drop's waitlist). You can ask to unsubscribe at any time.
- Preventing fraud and verifying payments.
WHO WE SHARE YOUR INFORMATION WITH
- With the shipping carrier we use, only the data needed to deliver your order (name, address, phone).
- With Shopify, the platform that hosts our catalog.
- With Meta/Instagram, to the extent you use that platform to contact us.
We do not sell your personal information to third parties for advertising purposes.
COOKIES
If you browse our catalog on Shopify, we use basic cookies to keep your session and understand how the store is used. You can disable them from your browser settings.
DATA RETENTION
We keep your order information for as long as needed to handle warranties, claims, and any applicable tax or accounting obligations.
YOUR RIGHTS
You can ask us at any time to: access the data we hold about you, correct it, or request its deletion (except for information we're legally required to keep). Message us at s2klab.co@gmail.com to exercise any of these rights.
MINORS
S2K is not directed at minors and we do not knowingly collect information from minors.
CHANGES TO THIS POLICY
We may update this policy from time to time. The "last updated" date at the top indicates the current version.
CONTACT
If you have questions about this privacy policy, message us at s2klab.co@gmail.com.